Privacy Policy

Who we are

IKOLO LIMITED (“Ikolo”, “we”, “us” or “our”) is the controller of personal data processed through this website and in connection with enquiries about our digital, marketing and business services.

IKOLO LIMITED is registered under company number NI645731. Our registered office is 2nd Floor, 15 Gray's Hill, Bangor, BT20 3BB.

Personal data we collect

Depending on how you interact with us, we may collect:

• Your name, business name, role and contact details.
• Information included in enquiries, project briefs and correspondence.
• Contractual, invoicing and business-relationship records.
• Technical data such as IP address, browser, device, visited pages and security logs.
• Your communication and marketing preferences.

We normally receive this information directly from you, your organisation, a referral partner or publicly available professional sources.

How and why we use data

We process personal data to respond to enquiries, prepare proposals, provide and improve services, administer contracts and payments, maintain security, comply with legal duties and communicate relevant business updates.

Our legal bases may include taking steps before entering into a contract, performing a contract, complying with legal obligations, our legitimate business interests and your consent where required. You may withdraw consent at any time.

Cookies and local storage

Our website may use technologies required for core functionality, security and preferences. If non-essential analytics or marketing technologies are introduced, we will request consent where required by law. You can also manage cookies through your browser settings.

Sharing and international transfers

We do not sell or rent personal data. We may share data with service providers, professional advisers, contractors and public authorities where reasonably necessary to operate our business, deliver services or comply with law.

Where information is transferred internationally, we use an applicable lawful transfer mechanism and proportionate safeguards.

How long we keep data

We retain personal data only as long as needed for its original purpose and for applicable legal, accounting, tax, security and dispute-resolution requirements. Enquiry records are generally kept for up to 24 months after the last meaningful contact, while client and transaction records may be kept for up to seven years after the relationship ends.

Your rights

Subject to applicable law, you may ask to access, correct, delete or restrict use of your personal data; object to certain processing or direct marketing; receive portable data; or withdraw consent. You may also complain to the UK Information Commissioner's Office or another competent supervisory authority.

Security

We use proportionate technical and organisational measures designed to protect personal data from accidental loss, misuse, alteration and unauthorised access or disclosure. No internet-based system can be guaranteed completely secure.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children through this website.

Changes to this policy

We may revise this policy when our services, technology, business practices or legal obligations change. The effective date above identifies the latest revision.